Last Updated: [09/07/2024]
Techyz Software Solutions Pvt Ltd (“we,” “our,” “us”) operates the Gym360 software solution, including the Gym360 Customer Management Solution, the Gym360 Admin app, and any related services (collectively referred to as the “Services”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We collect the following types of information when you use our Services:
a. Personal Information:
- Name
- Email address
- Phone number
- Address
- Date of birth
- Payment information
b. Health Information:
- Basic health details (e.g., medical conditions, fitness levels, dietary preferences)
c. Non-Personal Information:
- Browser type
- Device type
- IP address
- Operating system
- Usage data (e.g., access times, pages viewed, interaction with content)
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Services
- To process transactions and send receipts
- To communicate with you about your membership and any updates
- To manage customer leads and inquiries
- To track attendance and manage access control
- To generate insights and reports on sales and membership status
- To improve our Services and develop new features
- To tailor fitness plans and recommendations based on your health information
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in operating our Services
- Law enforcement or regulatory agencies if required by law
- Third parties in connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also object to or restrict the processing of your data. To exercise these rights, please contact us at [contact email].
6. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Techyz Software Solutions Pvt Ltd
PRA-B(5H),Mannanathala, Thiruvananthapuram-695015, Kerala, IND
Email: info@techyz.net
9. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information is protected.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Services. You can control the use of cookies through your browser settings.
12. Compliance with Indian Laws
As our head office is located in India, we adhere to the laws and regulations of India. We comply with the Information Technology Act, 2000, and the rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.